Frequently Asked Questions
Find answers to common questions about our products and services.
We offer custom pet portraits on canvas from premium materials
We accept payments via credit card, PayPal, and other options available during checkout.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
Unfortunately, we do not accept standard returns. Returns or exchanges are only available in the following cases:
- The package arrived damaged.
- The order was shipped incorrectly due to our mistake.
- The product has a manufacturing defect.
How do I make a claim if there is an issue?
Contact us immediately via email, attaching photos of the product or package so we can process your request.
Yes, all your information is protected according to our privacy policy and online security standards.